was that it wasn't just the device.
Along with it came everything I needed to actually use it right, and everything I'd need next, once I was ready for it.
Right away, there was a simple Quick-Start Guide, showing exactly where to place the pads and how long to use it, no guessing, no manual to dig through.
That was the "don't overwhelm me" part I needed on day one.
And then there was the second piece I wasn't expecting: an exercise guide that unlocks after your first month.
Not something to add to my plate right away, but something waiting for me once my knee had the strength to actually handle it.
It felt less like an upsell and more like someone had already mapped out what came next, so I wouldn't have to figure it out alone.
That's when it hit me. I wasn't just getting a device. I was getting a plan, one built for exactly where I was starting, and where I was headed.